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CFDCU ATM Card Program Ends

The Charlotte Fire Department Credit Union is phasing out our ATM product effective August 31, 2017. This means that any member with an active Cash Points ATM card (the green card) will not be able to access their account using this card after August 31, 2017.

Your CFDCU Visa Debit Card, which is linked to your credit union checking account, can be used in the same manner at any ATM, including the NO FEE Cast Points ATM to access both SAVINGS and CHECKING accounts.

For those members who currently do not have a checking account with us, we would love the opportunity to add this service to your membership.

As always, The Charlotte Fire Department Credit Union appreciates your business and we look forward to serving you in the future with all of your financial needs.

International Wires

As of 2/8/2107 we will no longer process international wire transfers.

CFDCU Mailing Address

01/13/2017 - We've had a number of questions about our mailing address. Our address will remain 2100 Commonwealth Avenue until we complete the move to the new building later this year.

Although we might post updates through a variety of channels (Facebook, Twitter, etc.), the latest updates are always posted here. So as we work through the move check this site often to track our progress.

As always, thank you for being a credit union member.

Important Announcement - Please Read

On 12/29/2016, a letter was mailed to CFDCU membership announcing the move from our present facility. The text of that letter has been reproduced here.

Dear CFDCU Member,

This letter is to inform you that in 2017 you will see changes occurring at your credit union with minimal disruption of service to you.

  • CFDCU will relocate to temporary quarters at 2121 Commonwealth Avenue during the 1st quarter of 2017 for approximately 2 years, to allow your present facility to be rebuilt. The reconstruction is needed due to structural deficiencies in the present building.

  • After reconstruction, the credit union will return to 2100 Commonwealth Avenue to resume operations.

  • All existing financial services will continue in the temporary quarters, except safe deposit boxes. All 2016 rental fees for safe deposit boxes have been waived. If you have a safe deposit box, you need to empty your box and turn in your keys no later than February 28, 2017. Safe deposit boxes will not be moved to the temporary site.

Exact moving dates have yet to be determined. You will be notified as soon as those dates are defined. Every effort will be made to keep you informed as we move forward with this project and any disruptions of service kept to a minimum.

Please visit our website @, sign up for our electronic monthly newsletter, like us on our Facebook page and/or visit our twitter page @cfdcu. Social media links are available on our website.


Deborah Trotter - President

W.R. Summey - Chairman, Board of Directors

Debit and Credit Card Travel Notice

Because of the frequency of fraudulent transactions from certain areas, there are some geographical restrictions in place with our card processor. When you travel to one of these places, your cards may not work properly. To prevent any issues, please notify the credit union if you intend to travel so that we can notify the card processor and hopefully prevent any problems.

Deposit checks with your smartphone!

Our newest service, Remote Deposit Capture or RDC for short, allows CFDCU Mobile users to deposits checks into their account by taking a photo of the item.

You can find out more here.

Online Shopping Tips

Here's a few tips to help you protect yourself while shopping online:

  • Be Careful Where You Shop - Make sure that you're dealing with a reputable business. If you haven't used them before, search for the business name along with words like “review,” “complaint,” or “scam.” Be sure to read a few reviews — don’t rely on just one source.
  • Be Sure of the Site - Make sure that you're on the actual website for the company in question. Sometimes, scammers will put up a clever copy of the real website in an attempt to get you to enter your credit card or other information.
  • Know the terms. Find out what the refund/exchange policies are, and if there are any charges (like shipping costs or restocking fees) if you return a product.
  • Pay by credit card. Credit cards give you protections that other methods of payment may not. If there’s a problem, you have the right to dispute charges and temporarily withhold payment while your dispute is investigated.
  • Use secure checkout. Before you enter your credit card information online, check that the website address starts with “https”. The “s” stands for secure. If you don’t see the “s,” don’t enter your information.

For more information about staying safe online, visit the Federal Trade Commission Consumer Protection website.

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CFDCU Mobile

Get our new mobile app. To find out more about the app, go here.

For app activation help, go here.

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